Performance Analysis of the 'Zoning' Strategies for ADA Paratransit Services

摘要

Americans Disabilities Act (ADA) paratransit systems are dial-a-ride services providing public transportation to disabled customers. In large metropolitan areas, these services might adopt zoning strategies to simplify their management. The objective of this research is to provide a more in-depth evaluation and comparison between centralized and decentralized zoning strategies for the city of Houston, Texas, by developing a simulation model to evaluate the effect of zoning strategies on the productivity and service quality for the ADA paratransit service. Three decentralized zoning strategies are compared to a centralized no-zoning strategy.