Veterans Benefits Administration Review of New Hire Productivity and the American Recovery and Reinvestment Act Hiring Initiative

摘要

The Office of Inspector General (OIG) conducted a review to evaluate the impact of employees hired under the Veterans Benefits Administrations (VBA) special hiring initiative and the American Reinvestment and Recovery Act (ARRA) on VBAs claims processing workload. The review objectives were to: (1) assess VBAs progress in meeting its fiscal year (FY) 2008 special hiring initiative goals and its FY 2009 hiring goals for ARRA-funded positions, (2) assess the impact of VBAs increased workforce on its claims workload, (3) measure the productivity of newly hired claims processors during their first two years of employment, and (4) assess VBAs new employee integration practices at VAROs.