Veterans Benefits Administration: Audit of the Veterans Service Network

摘要

Since 1996, VA has been working to consolidate compensation and pension benefits processing into a single replacement system, called the Veterans Service Network (VETSNET). We conducted an audit of VETSNET to determine whether: effective controls have been implemented to address previously identified program governance deficiencies; schedule, cost, and performance goals for the program have been met; and effective change controls have been implemented to support the planning, testing, and implementation of the VETSNET suite of applications.