Community Based Outpatient Clinic Reviews Spring City and Springfield, PA. Sarasota and Sebring, FL., Paragould, AR., and Salem, MO. Cottonwood and Lake Havasu City, AZ

摘要

The VA Office of Inspector General (OIG) is undertaking a systematic review of the Veterans Health Administrations (VHAs) community-based outpatient clinics (CBOCs) to assess whether CBOCs are operated in a manner that provides veterans with consistent, safe, high-quality health care. The Veterans Health Care Eligibility Reform Act of 1996 was enacted to equip VA with ways to provide veterans with medically needed care in a more equitable and cost-effective manner. As a result, VHA expanded the Ambulatory and Primary Care Services to include CBOCs located throughout the United States. CBOCs were established to provide more convenient access to care for currently enrolled users and to improve access opportunities within existing resources for eligible veterans not currently served. Veterans are required to receive one standard of care at all VHA health care facilities. Care at CBOCs needs to be consistent, safe, and of high quality, regardless of model (VA-staffed or contract). CBOCs are expected to comply with all relevant VA policies and procedures, including those related to quality, patient safety, and performance.