OPERATOR CHANGE-OVER EFFECTS IN A COMPLEX TASK

摘要

The two experiments covered in this report were concerned primarily with the loss in system performance due to operator change-over and extended work dura¬tion. Using 12 laboratory-trained controllers in a simulated air traffic control task, it was found that (a) a significant bat short-duration decrement occurred at operator change-over, (b) performance was highly stable over the 3.5-hr. work period, (c) a prominent “end-spurt" occurred, and (d) the degree of prechange-over participation by the replacement controller could modify the extent of performance loss at change-over. These findings were evaluated with respect to studies of warm-up, preparatory set, and work fatigue effects observed in other task settings.