Group Communication Through Computers. Volume 5: Effects on Working Patterns

摘要

Potential effects of computer science usage on the productivity of energy research groups are explored. Energy researchers were selected for the study based on the timeliness of their work and the high level of their communication needs. Fourteen groups of scientists participated, ranging in size from 6-32 members. Their usage of computer conferencing was tracked for about 15 months. The report summarizes relevant literature, develops an approach to measuring research productivity, and explains the research design. Questionnaires, usage statistics, conference transcripts, and interviews were used to gather data on working pattern changes. Samples of these, including statistical analyses, are contained in the appendices. Major styles of usage of computer conferencing were identified--exchange groups, community groups, and seminar style conferences. A study of working patterns showed that overall satisfaction with group communication increased during computer conference usage. Factors affecting the success or failure of a computer conference are documented and guidelines are provided to assist future conference organizers.