System of Social Services for Children and Their Families: Detailed Design

摘要

The manual presents the design of a model system for delivering social services to children and families. Developed on the basis of extensive study of both the deficiencies and exemplary practices throughout the United States, the design is intended to assist public agencies to improve the quality of their service delivery and to increase agency efficiency and accountability. The model provides specifications for administrators and planners to use when studying and improving their own service delivery system. While the design focuses upon children and family social services, the basic model may be used to plan other social services, or more broadly, other human service delivery systems. The model system is client based; that is, the client needs and goals and the services coordinated to meet those needs form the basis of the system. All system functions outside the client flow are considered support.