The Development of Service Standards and Operating Guidelines for the Delaware Authority for Regional Transit. Task B of the DART Planning Program

摘要

The service standards project is one aspect of the Delaware Authority for Regional Transit (DART) planning program in order to increase DART's patronage, improve DART's operational efficiency, and increase the regional transit accessibility with the Wilmington urbanized area. Although these standards and guidelines are intended initially for application only to DART operations, they have been developed in such a way as to allow their application in any portion of the New Castle County, Delaware-Cecil County, Maryland-Salem County, New Jersey SMSA. This report presents an introduction and background of transit performance measurement, a detailed description of the transit service standards and operating guidelines proposed for adoption by DART, and an assessment of the degree to which DART's current operations are in compliance with the suggested standards and basic planning guidelines. In addition, a preliminary estimate of the costs required to have DART's service meet these proposed standards and guidelines is included.