A Work-Sample Approach to Selection for Upward Mobility Positions

摘要

In the study, a system for selecting candidates for an upward mobility position--Claims Technician in the then Bureau of Retirement, Insurance and Occupational Health (BRIOH), United States Civil Service Commission--was created. Since there were no incumbents and no existent job analysis, the higher-level Claims Examiner job was analyzed to separate out the functions which the Claims Technician would perform. The primary selection instrument was a work-sample test in which items written by Subject Matter Experts were linked to elements of the job and to tasks performed on the job. Self- and supervisory-assessment forms were also developed. The selection measures were administered to 86 applicants. Reasonable reliability was demonstrated for the work-sample test and significant convergence was found between the work-sample total scores and the self-assessment total scores.