Solutions for Problems of Visually Impaired Users of Rail Rapid Transit. Volume I: Improving Communications with the Visually Impaired in Rail Rapid Transit Systems

摘要

The report describes the results of a project to study improved communications with the visually impaired in rail rapid transit systems. The purpose of the study was: (1) to analyze the problems visually impaired persons encounter as they attempt to utilize rapid rail; (2) to identify strategies that remedy these problems; and (3) to suggest methods for communicating with the visually impaired. Results of the study are presented in the following areas: (1) background information about visually impaired persons; (2) problems in accessibility to rail rapid transit by the visually handicapped; (3) suggested methods for improving communications with the visually impaired in rail rapid transit; and (4) estimated reactions to the implementation of solutions. The suggested methods for improving communications fall within the following categories: (1) signage and other print information; (2) graphic information; (3) auditory information; (4) textural information; (5) special equipment designs; (6) architectural designs; and (7) operating procedures. Suggestions from these categories are presented according to a sequential trip format in which a hypothetical route from system entrance to system exit is traced.