Assessment of Quality-of-Work-Life Programs for the Transit Industry: Research Report

摘要

The research report includes an overview of the transit industry, a discussion of the origin and meaning of quality-of-work-life and a sketch of quality-of-work-life techniques with recommendations for transit applications. General managers of transit agencies, union officials representing various transit employee groups, and others having responsibilities or interests in the development of human resources for transit agencies will find the report informative and instructional.