Comparative Study of Municipal Service Delivery, Appendix C: Mini Case Studies

摘要

This appendix of mini case studies presents comparative data by type of service arrangement (i.e., contract city or municipal city) for various city services: payroll, janitorial, refuse collection, street cleaning, traffic signal maintenance, asphalt overlay, turf management, and street tree maintenance. The document contains several sets of comparisons for each category of service. Each mini case study presents data on the cost of services, scale and level of service, service effectiveness, worker efficiency, and city demographics. A discussion section describes the cities and elaborates upon the delivery of the specified service.