Access: Brokering Paratransit Services to the Elderly and Handicapped in Allegheny County, Pennsylvania

摘要

This report describes and evaluates the elderly and handicapped brokerage project sponsored by UMTA's Service and Methods Demonstration Program. During the demonstration, the broker, ACCESS, coordinated service delivery by for-profit and not-for-profit carriers and arranged service provision to human service agencies and unaffiliated individuals. The broker also administered and organized service delivery for a user-side subsidy program funded by the Port Authority. The report describes the planning efforts that led to the demonstration and the objectives of the sponsors in funding the project. It describes in detail how the broker has organized service delivery as well as administrative functions. Finally, the report provides an assessment of the brokerage concept and its transferability to other localities.