Research Needs on the Interaction between Information Systems and Their Users: Report of a Workshop

摘要

Workshop participants were requested to define the characteristics of information systems that distinguish them in terms of purpose, function, and structure; to estimate the trends of future technological developments; to define the significant behavioral and cognitive issues involved; and to formulate recommendations and justifications for basic research most necessary to improve user/information system interaction. The Recommendations are general in nature and not tied to specific information systems. They cover theory orientation, the acquisition and use of information, input-output bandwidth, user training and support, cognitive effects of programming, information technology and jobs, and attitudes and accommodation.