Human Resource Management Skills and Coal Mine Productivity. Final Report. Volume 1

摘要

Volume I of the report presents the first national survey of miners' attitudes and opinions about their work. The goal is to present attitudinal data that bear on coal production. Interviews were conducted in 26 mines with 2,000 miners. High levels of cooperation were exhibited by management, union, and the employees. Data are presented about miners' attitudes about general aspects of their work such as pay, supervision, their jobs, etc. Another section of the report reviews opinions about specific aspects of work performance. Recommendations are presented.