Case Studies of Effective Management Practices Within Public Housing Agencies. Volume 5. General Administration

摘要

The report addresses the general administration functional category and contains three case studies. Each study is similarly organized into three chapters. Chapter I provides a detailed review of the effective management practice. Chapter II describes why the practice is effective and has improved agency operations. And Chapter III discusses the transferability of the practice to other agencies and key considerations in doing so. Additionally, each study is prefaced by an executive summary that provides a quick overview.