The Internal Revenue Service (IRS) Strategic Plan is comprised of 55 Strategic Initiatives selected to prepare the Service for effective and efficient operation in the 1990's. Strategic Initiative ERR-9 addresses the development and use of a trend-analysis monitoring system for human resources planning; ERR-11 utilizes these data in development of recruitment plans for the Internal Revenue Service. The Phase-I Report presents the results of a review of human-resources planning requirements and a review of current research and development projects which impact human resources planning in the Internal Revenue Service. A ten-step plan for building and implementing a trend monitoring system for human resources planning is presented. The system also can be used to analyze operational issues which frequently must be addressed by the Personnel Division of IRS. The only recommendation for field collection of data pertains to a sample of exit interviews of departing employees and some interviews of first-line supervisors to measure attitudes. A bibliography is presented in the Appendix of the Report.
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