Transit Employee Attendance Management: Volume 1: Review of Attendance Programs

摘要

The report supports efforts to improve attendance by: providing background information on the importance of improving employee attendance, stressing costs of and impacts associated with absence; summarizing and reviewing existing research and theories on the causes of absenteeism; identifying and describing alternative attendance programs; providing a review of the use and effectiveness of specific attendance programs both within and outside the transit industry; and introducing a recommended framework for an effective attendance program including the identification of important management activities needed to support attendance programs.