Postal Service: Labor-Management Relations and Customer Services at the Simi Valley, California Post Office

摘要

The report contains a review of labor-management relations and customer services at the Simi Valley, California, Post Office. Employees complained of excessive job-related stress and resulting inability to work productively, while customers expressed concern about poor services. These problems are addressed to determine whether corrective actions taken or planned by the facility's management are improving conditions there.