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How to Develop Quality Measures That Are Useful in Day-to-Day Measurement

机译:如何制定有用于日常测量的质量措施

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The report contains a paper prepared by staff of the Federal Quality and Productivity Improvement Program in the Office of Management and Budget to provide information on constructing useful quality measures. The paper describes step-by-step methods that can be used, and provides examples of quality measures that are being used in both private and public sectors.

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