Program Evaluation of the Department of Veterans Affairs Dietetic Service

摘要

The Department of Veterans Affairs (VA) Dietetic Service Program is administered by the Veterans Health Services and Research Administration (VHS&RA) through the 163 Dietetic Services at VA Medical Centers. A comprehensive survey questionnaire was employed as the main data source for the study. The evaluation was conducted pursuant to Section 219, Title 38, U.S. Code and assesses the degree to which the program is efficient and effective in carrying out its mission, goals and objectives. The overall conclusion is that the program is operating in an effective manner although recommendations are made to improve its operations and increase its efficiency. Some of the most important results of the evaluation focus on: Policy and Procedural Guidance; Productivity - Effectiveness - Efficiency; Total Quality Management; Screening - Evaluation - Counseling; Education and Training; Research; and Information Resources Management.