Secretary's Task Force on Competition in the U.S. Domestic Airline Industry. Airline Marketing Practices: Travel Agencies, Frequent-Flyer Programs, and Computer Reservation Systems

摘要

The document examines airline marketing practices and the distribution of airline services. The analysis evaluates the role of travel agents in the air travel industry, assesses the importance of frequent flyer programs for influencing travellers' selection of air carriers, and evaluates how computer reservations systems influence competition.