Informatization in Public Administration (EGPA-Research Project 1991). Large Scale Information Systems in the Netherlands.

摘要

The two information systems analyzed in the Dutch case studies are: a documentary information system for administrative regulations of central government intended for regional and local governments (VIASU) and the Netherlands customs information system for imports of goods (SAGITTA). Unlike VIASU, from the beginning SAGITTA had a firm legal basis, comprised only structured data (no text), with a defined volume and user population, and coming under one hierarchical authority. Both systems made use of data communication facilities and services. The study proved that technical size and complexity, which is described only roughly, interact heavily with administrative constraints and idiosyncracies. In both systems analyzed, this amelgation of variables decided the end-results.