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Using chargeback to meet customer demand and drive continuous improvement in IT services

机译：使用退款来满足客户需求并推动IT服务的持续改进

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作者
Campbell, Gordon W.;
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年度 2005
页码 1-18
总页数 18
原文格式 PDF
正文语种 eng
中图分类工业技术;
关键词
unified charging system (UCS); chargeback;

机译：统一计费系统（UCs）;扣费;

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4. Flexible wideband services to the residence: service architectures to meet customer demand [C] . Hollbach A. Subscriber Loops and Services, 1993. ISSLS 93. Proceedings. The X International Symposium on . 1993

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Using chargeback to meet customer demand and drive continuous improvement in IT services

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