Evaluation of IN-House Versus Contract Computer Hardware Maintenance

摘要

The issue of In-House versus Contract Computer Hardware Maintenance is one which every organization who uses computers must resolve. This report discusses the advantages and disadvantages of both approaches to computer maintenance, the costs involved (based on the current AGNS computer inventory), and the AGNS maintenance experience to date. A recommendation on an appropriate approach for AGNS is made. (ERA citation 07:006587)