Survey of DOE Training Activities and Needs Related to Quality Assurance. Final Report

摘要

DOE headquarters; field offices, and contractors at field sites were surveyed to determine: the general requirements and quality assurance (QA) training as perceived by their offices; the type, content, and availability of QA training of those offices; and what new training areas need development. Actual implementation occurred with the contractors, with oversight and verification by DOE employees. Program managers, division directors, and project managers were seen as crucial to any QA effort's success. Conclusions point to the need for more QA programs using both formal and informal training for both QA and non-QA personnel. A balanced mix of project management courses; nuclear needs for QA, and outside courses by sources such as professional societies and universities was stressed. Additional development was urged in the following areas: increasing QA awareness, QA principles, uses of QA, QA for non-QA personnel. Specific courses directed toward: QA auditor training, unusual occurrence reporting, configuration management, QA for research projects, QA for operations, QA application for the design and development of software. (ERA citation 09:037738)