Teaching Corporate Culture Using Interactive Video Training.

摘要

The Westinghouse Hanford Company (Westinghouse Hanford) Total Qualtiy Program includes development of an Interactive Video (IV) course, Hanford General Employee Training (HGET). The commitment to Total Quality is developed in both new and requalifying employees by requiring them to make positive choices when confronted with real life scenarios showing violations of safety, security, and quality standards. This courseware is different from most HGET courses because it puts the trainee in a role-playing mode and requires the trainee to recognize and respond ''in the Westinghouse Hanford way.'' 7 ref.