Human system interaction measures: An approach to improve system performance.

摘要

This paper presents an approach for the analysis of system performance. This approach is based upon a functional model of the system, and performance measures of that system. The paper also presents a model of total system performance which is composed of the following three parts: challenges (the challenge represented by the scenario), functions (the resources available to be applied to the challenge), and sequence (how resources are used to cope with the challenge). The approach and model are applied and presented in a civil aviation application. 2 figs.