Empowerment: Quality Air Force's Biggest Hurdle

摘要

The concept of empowerment as envisioned by Dr. W. Edwards Deming and as defmedwithin the Quality Air Force (QAF) is not clearly understood by many of today's Air Force leaders. This misunderstanding has led to a general fear of empowerment. Historically, leaders have freely used the concept but they have usually called it something else. There are limits to the application of empowerment based upon the individuals and situation but, if clearly defined and properly applied, leaders can empower followers without fear.