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Why Johnny Won't Cooperate: An Examination of Behavior and Motivation Theory toUnderstand Resistance to Change in the Workplace

机译:为什么约翰尼不会合作:对行为和动机理论的考察,以理解工作场所对变革的抵制

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摘要

Continuous improvement means continuous change, and with change comes resistance.This paper examines the growth of change in the workplace and the resistance which accompanies change. This paper proposes resistance can be characterized and understood by studying motivation, behavior, and resistance theory. Additionally, one can predict and prevent the occurrence of resistance in organizations undergoing change. This thesis is advanced by synthesizing the motivation theories of Maslow, McGregor, and Merzberg to develop a model which describes behavior as a function of human need and points to the existence of two distinct types of people differentiated by their motivating needs. These needs scope their behavior and help characterize the potential for resistance. This research is augmented by additional study which provides insight regarding those conditions which produce resistance in organizations.

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