Aviation Weather Center Area Forecaster and Convective SIGMET Forecaster HumanFactors Evaluation Report

摘要

This report describes the human factors evaluation of the Aviation Weather Center(AWC) forecaster work area conducted by ACT-320 at AWC in Kansas City, Missouri, from October 30 through November 3,1995, and November 14 through November 17, 1995. The evaluation of the AWC forecaster work area revealed several issues that impacted the performance, comfort, and workload of forecasters. The following problems could create considerable unnecessary task loading on the forecaster during severe weather conditions: a. Awkward workspace arrangement, b. Poorly organized menu systems, c. Lack of a help system/reference information, and d. The need for excessive control actions. Given the requirement for timeliness in the forecaster's tasks, care should be taken to resolve any problems that may hinder performance or increase workload. Implementation of recommended solutions as well as an ergonomically designed workspace should provide forecasters with a future work area that shows improvement over the current configuration.