Choosing Between Public and Private Providers of Depot Maintenance: A ProposedNew Approach

摘要

The process used by the Department of Defense to decide whether the public orprivate sector should perform depot-level maintenance has proven less than satisfactory. We developed and recommend for use a new model of the repair sector selection (RSS) decision that incorporates needs of the end users of depot repair services (e.g., timeliness, low cost, and quality); characteristics of the two repair sectors such as adequate capability and capacity, scope and scale economy, and responsiveness that affect their ability to satisfy user needs; and factors that determine the characteristics of the repair sectors. We also developed a companion decision process as a means to apply the decision model fairly and consistently. To operate the process, we recommend the creation of an RSS decision support cadre reporting to the Defense Depot Maintenance Council.