Strategic Analysis and Associated Management Products Supporting the Reengineering of Bayne-Jones Army Community Hospital: Consultative Products and Findings

摘要

In support of strategic reengineering of Bayne-Jones Army Community Hospital (BJACH), this consultative project provides a strategic analysis of the hospital, an overview of planned strategies of the hospital, and five management products based upon requirements identified in the strategic analysis and plans. These five products are listed below. *Product 1 - 'Bayne-Jones Outpatient Model', a strategic modeling simulation for determining the efficacy of business process reengineering efforts. *Product 2 - 'Bayne-Jones Army Community Hospital Web Site', a strategic Internet web site for marketing health and wellness, the TRICARE medical network, the Joint Readiness Training Center Surgeon's Office, and command information. *Product 3 - 'The Patient Advocate', a 32-bit computer program (shared over the network) for tracking patient complaints and compliments. *Product 4 - 'The Morning Ritual', a 32-bit program for tracking morning report data (especially JRTC) provided to the Executive Council. *Product 5 - 'The Command Health Status Report', a 32-bit computer program for managing the Command Health Status (readiness) of units on Fort Polk. Specific tools used to complete this project include: strategic planning, linear regression, analysis of variance, decomposition, distribution analysis, computer programming, web site construction and development, project flow charting, simulation, and virtual reality modeling.