U.S. Postal Service; Progress Made in Implementing Automated Letter Sequencing,but Some Issues Remain

摘要

In its 1992 Corporate Automation Plan (Plan), the Service initially scheduled DFSimplementation to be completed by fiscal-year-end 1995. The 1992 Plan included DPS goals and benchmarks (interim targets) for (1) DPS equipment deployment, (2) barcoded letter volume, and (3) delivery zone2 and carrier route implementation nationwide through fiscal year 1995. In addition, the Service based its decision analyses that supported investments in DP5 sorting equipment on achieving (1) a certain DPS letter volume to carrier routes and (2) specific carrier workhour savings. However, implementation fell behind schedule, and the Service acknowledged that it had been overly optimistic in its DPS expectations. In April 1994, the Postmaster General announced that the barcoding goal had slipped from 1995 to fiscal-year-end 1997. In its 1996 Plan, the Service extended the DPS completion date to the end of fiscal year 1998 and revised associated goals and benchmarks. Specifically, the established DPS goals, benchmarks, letter volume, and projected carrier workhour savings and the Service's progress towards achieving them were the following: DPS Equipment Deployment, Barcode Letter Volume, Delivery zone and Carrier route implementation, DPS letter volume to carrier routes, Carrier workhour savings.