Usability Evaluation of the Aviation Command Safety Assessment Web-Based Questionnaire

摘要

This thesis explores the methods and techniques available for conductingsoftware usability evaluations. Using what described in this thesis, actual software usability testing is done on a recently developed Web site. The Web site HTTP:SPITFIRE. AVSAFETY.NPS.NAVY.MIL evaluated in thisstudy is designed to allow aviation units to complete a safety survey online. This thesis describes the usability test conducted on the Aviation Command Safety Assessment (ACSA) Web site and establishes a methodology that can be used on any future Navy Web site. The results ofthis usability test show that improvement can be made to the interface design and presentation of Web site material.