Controller Teamwork Evaluation and Assessment Methodology: A Scenario Calibration Study

摘要

A low cost air traffic control (ATC) multi-sector training platform was developed to simulate radar-based air traffic control tasks. The purpose of the training device was to provide a vehicle for delivering ATC training on teamwork. However, before training could be delivered it was first necessary to develop training scenarios that would place participants under a specific amount of work. The results of the scenario calibration study reported in this paper suggest that the three scenarios can be viewed as representing low, medium, and high workload conditions based on the performance of 31 four-person teams. Statistically significant performance differences were observed across all three scenarios based on the percentage of aircraft that reached their destination within the allotted time, the amount of aircraft delay, the number of safety errors, and participants' perceptions of their workload.