Metacognitive, Social and Interpersonal Skills and Aptitudes in Officer Performance With Distributed Teams

摘要

Military services, Police, Fire Brigade, Medical Emergency Teams and various other task cohesive groups require supervisory management to ensure that goals are met in a manner which is flexible, reduces risk, is resource economical, and promotes team development. Many of the military and emergency teams require leadership via mediated communication because different elements of the team perform functions in different locations. There is adequate evidence from research on the use of different types of media, with different rules of interaction, with different groups and tasks that performance varies significantly in process and outcome terms between face-to-face and mediated communication variants (Anderson, Newlands, Mullin and Fleming, 1996; Archer, 1990; Christensen and Fjermestad, 1997; El-Shinnawy, and Vinze, 1997; Hollingshead, 1996a, 1996b; Valacich and Schwenk, 1995; Lim and Benbasat, 1997; Reid, Ball, Morley and Evans, 1997), with performance generally poorer in mediated (non face-to-face) situations.