Focused Review of the Interrelationship between Productivity, Data Quality, Compliance, and Diagnosis Patterns in the Family Health Clinic, Moncrief Army Community Hospital

摘要

Moncrief Army Community Hospital (MACH) is a Medical Treatment Facility(MTF) located on Fort Jackson, South Carolina. MACH falls within Health Service Region 3 of the TRICARE nationwide system. MACH is responsible for providing care to active duty soldiers permanently assigned to Fort Jackson, their family members, eligible retirees, and active duty soldiers temporarily assigned to Fort Jackson for Basic Combat Training, Advanced Individual Training, and other service schools for enlisted soldiers and officers. The Family Health Clinic (FHC) is MACH s primary care clinic for permanent party soldiers, their family members, eligible retirees and their family members. Like most clinics in the Army Medical Department (AMEDD), the MACH FHC is responsible for capturing data forpatient visits and telephone consults in the Composite Health Care System (CHCS) and the Ambulatory Data System (ADS). Historically, the FHC has submitted incorrect data which, inturn, fails to accurately reflect the volume and acuity mix actually seen by FHC providers. The purpose of this project was to identify areas of data collection and coding compliance that were in need of improvement in MACH s FHC and provide it with a reporting tool coupled with an education process to improve those deficient areas.