Establishing a Career Development Plan for the System Support Manager

摘要

Career development plans are created to assist individuals in establishing their career objectives. The most commonly used career path model is the pyramid career model. It identifies the ideal job experiences, training, and education needed to reach career success. Although the model seems to provide everything needed to succeed, it fails to answer why the experiences identified are important. The answer to that question can be found in the competency model. This thesis looked at how the pyramid career model and competency model can be used to groom individuals. The variables that contribute to overall job performance and the competencies that lead to managerial success are also reviewed. The research specifically focused on one position-the System Support Manager position. The objective of this research was to establish a career path model and competency model for the System Support Manager in a way that avoids the limitations of current career path models.