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Raytheon-New Challenges, New Solutions, and Documented Results

机译:雷神 - 新挑战,新解决方案和记录结果

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Born from a multi-billion dollar debt and a driving commitment to customer success, Raytheon Six Sigma (R6sigma) has generated over $2 billion in financial benefits resulting from over 3,000 projects. The culture change is now part of the fabric of Raytheon, with over 21,000 specialists, 1 ,200 experts, and 50 master experts guiding 76,000 employees to customer success. Raytheon Six Sigma' is now an integral part of the business strategy and is successful because it focuses on achieving success for customers while delivering results for the company. Guarding against complacency, Raytheon leadership ensures that R6sigma continues to evolve with the changing needs of the business, This paper highlights how R6sigma was used to forge a culture of customer focus and productivity improvement that led to higher levels of financial stability and customer success.

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