Abstract Process and Metrics Model for Evaluating Unified Command and Control: A Scenario and Technology Agnostic Approach

摘要

The purpose of this research is to define a domain neutral, process centric framework and the derivative metrics required to assess process re- engineering effectiveness and capabilities based procurement. The paper focuses on process formalisms, process performance metrics, and in particular emphasizes process effectiveness gains through improved process adaptability. After completing a thorough reading of the document, the reader should be able to define a process, score the process components, identify gaps in the process, redesign and optimize the process, and make capability based process improvement procurement recommendations based upon the process metrics scores. The abstract metrics in this paper can also be mapped to measurable quantities for Agile C2 and Network Centric Warfare metrics classes. The author believes that he has satisfied the primary goal of this paper which was to describe the methodology and the metrics necessary to assess any set of processes. The assessment score metrics derived from using the approach in this paper can then be used to properly defend the procurement of a process enhancing capability.