Knowledge Engineering for Command and Control Transformation at United States European Command (USEUCOM)

摘要

The Department of Defense (DOD) is seeking to transform the way it executes mission objectives to better take advantage of capabilities provided by modern technologies, as well as the best business practices currently being used in both DOD and industry. United States European Command (EUCOM) is taking a leadership role in this transformation. EUCOM is moving from a command organization focused on oversight and facilitation of communication and coordination among subordinate operational units to a Standing Joint Force Headquarters (SJFHQ) concept of operations focused on more direct command and control (C2) of forces and increased speed and flexibility of command, as well as more efficient use of limited staff manpower. Senior leaders at EUCOM recognize that a successful transformation is dependent on the effective and efficient management of information and knowledge. Accordingly, EUCOM leadership has devoted considerable effort towards optimizing facilities, tools and technologies. They are now focusing on assessing and improving their business processes. Towards this end, the authors were invited to conduct an independent, unbiased evaluation of their current information and knowledge management practices, identify strengths and weaknesses, and develop recommendations for improvement regarding information and knowledge management policies, practices, procedures, and their supporting technologies.