Recommendations on Coaching Strategies for Implementing Lean (Defense Acquisition Review Journal, August-November 2004)

摘要

The U.S. defense industry has more than a decade of experience implementing Lean process improvement methodologies to create value and eliminate waste in manufacturing and operations. While Lean implementation approaches differ, commercial companies and military commands consistently use highly skilled sensei, or coaches to help provide the discipline and structure needed to implement rapid and continuous change. This report documents key elements of coaching strategies from Lean implementations at 13 U.S. defense companies and military commands. The research indicates that differences in coaching strategies impact whether an organization will succeed in implementing Lean.