Application of Strategic Planning Tools for Enhanced Palliative Care Services at the Minneapolis Veterans Affairs Medical Center

摘要

This study examined the current level of palliative care services at the Minneapolis Veterans Affairs Medical Center (MVAMC). The findings of the study suggest that current palliative care services do not fully meet the palliative care needs of the existing population. Using selected strategic planning tools, the study examined the gaps in services by gathering staff opinions, examining local statistics regarding end-of-life care, and looking at community and national trends. Suggested strategic alternatives include staff development, a palliative care fellowship, and increased inpatient palliative care beds coupled with case finding and consultation provided by an interdisciplinary team. Early identification of patients appropriate for palliative care will require an integrated approach across medical teams and specialties.