Using Human Systems Integration and Knowledge Engineering to Define and Design Anti-Terrorism/Force Protection Systems and Solutions

摘要

This report provides study analyses, findings, and improvement recommendations based on work domain data collected by SSC San Diego and SSC Charleston. 'Worked examples' of how to best use Human Systems Integration (HSI), Knowledge Engineering (KE), Business Process Modeling (BPM), and User- Centered Design (UCD) elements to investigate, model, and re-engineer AT/FP processes are included. The authors' hypothesis throughout their investigations was that by following these processes and applying the principles of HSI, KE, BPM, and UCD, key decision-makers and customers of the acquisition process can make more informed decisions. The report also includes conclusions and recommendations from the SSC San Diego and SSC Charleston team studies.