Creating Royal Australian Navy Standard Operating Procedures using Flow Diagrams.

摘要

The Royal Australian Navy (RAN) uses Standard Operating Procedures (SOP) to record standard practices on individual ships. SOPs are usually written as descriptive documents covering the rules to be followed when performing ship activities. It has been observed that this style of document does not provide crews the required guidance in a clear and easy to use form, or for RAN Test Evaluation and Analysis Authority to use when assessing crew performance. DST Group was requested to improve the situation and develop a robust methodology tailored to the RAN for creating SOPs using flow diagrams. This report covers the issues with the current RAN style of SOP and details the developed methodology of using flow diagrams that was piloted on HMAS Canberra.