VoIP Softphones; Journal article

摘要

Voice over Internet Protocol (VoIP) provides the user with an opportunity to combine the use of a telephone with a personal computer (PC) into what is known as a Softphone. A Softphone allows users to place and receive calls using a PC. This article covers what a Softphone is and its issues, such as quality of service and security, which affect Softphones. The Technical Integration Center (TIC) currently does not recommend significant use of Softphones in the Army due to security and certification issues.