Leveraging Emerging Technology to Maintain Corporate Situational Awareness; Conference paper

摘要

Emerging web-based technologies present large organizations with a number of not-well-defined opportunities and challenges. Social networking utilities such as Facebook, LinkedIn, and personal weblogs have proliferated-- becoming key information mediums for a younger generation entering the workforce. Nevertheless, large, established organizations are still coming to grips with the utility of Web 2.0 technologies. One possible context in which these tools can be successfully applied is in the knowledge management domain, specifically in providing enhanced situational awareness throughout a complex organization. This paper will address how a collaborative group of analysts at the Space and Naval Warfare Systems Center, San Diego is applying the 'power to the edge' concepts by leveraging Web 2.0 technologies. Tasked with ensuring that Center leadership as well as those at the working level have the requisite situational awareness to succeed in a competitive and complex business environment, the Decision Support Group methodically developed products to ensure data from an increasingly diverse environment is transformed into useful information that facilitates decision-making, both in strategic and business development contexts. By taking the theory espoused by CCRP to push information to the 'edge,' and using emerging technology, the DSG ensures that information flows down to those who need it.