Korean Domestic Third Party Logistics Providers: Reach for a Global Market

摘要

The objective of this thesis is to contribute to the globalization of Korean domestic third party logistics companies. This is accomplished through a benchmarking model for globalization based on a comparative analysis of domestic and global third party logistics provider (3PLs) companies. The research used SWOT analysis to identify the capabilities required by Korean domestic 3PLs to become global 3PLs. The research focused on the following areas: (1) global service, (2) infrastructure, (3) supply chain management (SCM) services, and (4) information technology (promptness, visibility). This was accomplished by an extensive literature review, case analysis of logistics companies, and telephone interviews with individuals in charge of logistics. Four areas for improvement were identified: (1) construction of SCM for one- stop service, (2) utilization of advanced IT systems for e-SCM and consolidation of communications networks, (3) expansion of logistics infrastructure by analyzing each region of the world for return on investment opportunities and competition, and (4) enlargement of scale in which Korean 3PLs must enlarge their scale of operations as soon as possible by strategic methods such as mergers and acquisitions (M&A) with local companies. The author concludes that there is potential growth for Korean 3PLs if they strive to enhance competitiveness and have government supports. These improvement areas provide a foundation for global competitiveness.