Quality Assurance Review of the Defense Education Activity Hotline Program

摘要

DoD Instruction 7050.01 'Defense Hotline Program,' December 17, 2007, requires the DoD Inspector General (DoD IG) to conduct Quality Assurance Reviews (QAR) of DoD Component Hotline Programs. We selected the Defense Education Activity (DODEA) for a QAR to verify that complaints were processed properly and that files contained adequate documentation to support Defense Hotline Completion Report findings and conclusions.